“Work that typically took days came back in minutes. Any team building AI for real users would be extremely lucky to have him!”
I build agentic AI systems, then make them hold up under real traffic.
6 months became 5 days. At Basis Technologies, I rebuilt media planning from ideation through the right audience, right time, and right channels, reaching 98% accuracy across 200 turns.
I do the whole loop: the agent, the tools it calls, and the evals that decide whether it ships. If you are putting AI in front of real users, that is the part I own.
01 / STAKEHOLDER PROOF
Trusted across the customer, product, engineering, and quality table.
“He focuses on what happens when the agent is wrong, who is accountable, and how you would know before your customer does.”
“When an agent workflow behaved unexpectedly, James was the person I trusted to diagnose it. Any team building production AI agents would be stronger with him on it.”
“He understood edge cases, welcomed QA feedback, and jumped on bugs early. That commitment to quality showed up directly in our releases.”
“An extremely forward thinker as AI capabilities emerged. A growth mindset with the ability to learn fast.”
ABOUT
Measure the model, not the demo.
Ten years building production systems, the last several on AI agents. I started in quant finance and operations research, so I treat model behavior as a system to measure, not a demo to admire.
At Basis I built Compass, an AI media-strategy assistant over Claude, GPT, and Gemini with LangGraph and MCP, and I owned the eval harness that gated its releases: 6 months of media planning down to 5 days, 98% accuracy across 200 turns.
I work the full stack: Python and TypeScript services, agent orchestration, MCP and A2A tools, and the CI gates that keep agents honest in production.
Based in San Francisco. Open to full-time AI engineering roles, here or remote US.
02 / WORK EXPERIENCE
A decade of measurable AI and business impact.
Basis Technologies
Sr. Staff AI Engineer
Built Compass, an AI media-strategy assistant over Claude, GPT, and Gemini via LangGraph and MCP, and the eval harness that gated its releases.
- 6 months to 5 days for end-to-end media planning.
- 98% accuracy across 200 turns.
- 0.03 false positives across 190+ evals.
Advantage Solutions
Principal AI Solutions Architect
AI systems for retail analytics and workforce operations.
- 40% staffing accuracy.
- 20% campaign ROI.
- 70% lower reporting cost and runtime.
Leadership Circle
AI Solutions Engineer
Customer-facing AI support systems.
- 50% fewer support tickets.
- 99% reliability.
- 30% lower infrastructure cost.
Medlytix LLC
Data and AI Architect
Data and AI for healthcare claims and revenue cycle.
- 25% higher recovery efficiency.
- 25% fewer denials.
- 20% better early detection.
GeoAlliance Consultants Pte Ltd
Forward Deployed Engineer (FDE)
Deployed ML on construction projects: contract review and worksite operations.
- 60% faster contract review.
- 15+ late projects prevented.
- 15% higher worksite efficiency.
M Capital Group (MCG)
Machine Learning (ML) Engineer
ML for portfolio forecasting and risk.
- 30% higher forecast accuracy.
- 20% lower risk.
- 50% less model-ops friction.
EDUCATION
2017 TO 2019Columbia University in the City of New YorkMS in Operations Research
2014 TO 2017London School of Economics and Political ScienceBS in Economics, First-Class Honors
04 / SELECTED WORK
Production AI agents, evaluation systems, and inference services.
Autonomous Ads Pipeline
Four-engine ad creation gated before paid regeneration, so a marketing team can trust AI with real ad spend.Realtime Voice Agent
Turn-taking, interruption recovery, and failover for realtime voice. A voice agent that never talks over your customer.Multi-Agent Drone Navigation
Coordination under motion, drift, and conflict. RL policies that survive contact with other agents.Self-Hosted Evals Lab
Prompt strategies measured with confidence intervals. Stop arguing about prompts; measure them.Turn Detection Model
The model waits when the speaker is not done. 33.1 ms p95, because in voice, latency is a feature.Atlassian MCP Server
Enterprise tools with identity and audit built in. MCP the way a security team will actually approve.Form Recognition Harness
Uncertain form reads route to human review. Vision that knows when to ask a human.05 / HOW I WORK
The checks between a demo and production traffic.
Trace every tool call.
Fail the build on bad evals.
Route around slow or failing models.
Stop risky actions at the gate.
06 / TECHNICAL SKILLS
What actually ran behind these systems.
07 / NEXT
Need an AI agent that survives production traffic?
Full-time, individual contributor: Staff or Principal AI engineer, or forward-deployed AI work where agents meet real users. San Francisco Bay Area or remote US.